Our Business Hours

Our regular business hours are 7 AM through 5 PM Monday through Friday.

Our extended hours run 6 AM through 7 AM and 5 PM through 7 PM Monday through Friday. (Please note that activities outside of our regular business hours are subject to a nominal surcharge.)

Saturday hours are accommodated upon request.

Holiday Scheduling

When you're with family, so are we. Goin My Way observes all of the following major holidays:

  • New Years Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

First-rate First Aid Training

All of our drivers are trained in the use of proper first aid and CPR techniques. This includes mandatory attendance at a four-hour pediatric first aid and CPR course designed to help employees handle emergencies and cater to the needs of small children. Courses combine lecture, hands-on exercises, and skills assessment. Following successful completion, skills refresher courses are required for all drivers every six months.

Background Check

It's vital that we do all that we can to protect our passengers. That's why we perform a thorough criminal background check and inspect the driving history on all drivers. A private firm is also charged with checking employees for misbehavior on the job or any other criminal activities. Goin My Way will not hire any person found to have any negative activities on their record. We cherish your trust, and your child's well-being is our top priority.

Communication Equipment

All Goin My Way vans are equipped with a mobile telephone, which provides direct communication from the van to parents and our home office. Parents are asked to contact our home office if they need to share special messages or instructions, check where their children are, or make contact with their children. Our home office dispatchers will then communicate promptly with your child's driver, and the driver will contact you at the given phone number. In the interest of safety on the road, we ask that parents refrain from contacting the van driver directly, as this would interfere with their ability to perform their job properly. All mobile phones are for emergency use only, with business contact conducted exclusively through the home office.

Driver Etiquette

Our drivers are expected to perform their job in a professional manner and to abide by all company policies. This includes treating our precious passengers with the compassion and respect they deserve. Most of our drivers go the extra mile to make each trip enjoyable and rewarding. Due to the sensitivity in working with minors, we monitor all drivers during their routes and adhere to a zero-tolerance policy for driver misbehavior.

Bad Weather Situations

Passenger safety is our top priority. When icy conditions exist, we proceed with extreme caution. If they occur after students arrive at their pick-up location, we'll attempt to pick your student up and take him or her to the prearranged destination. Should conditions worsen, it might become necessary to pick your student up earlier than scheduled. When this occurs, parents must contact us and their child's school to coordinate new, earlier pick-up times.

We monitor local news channels and radio stations for school cancellations and delayed starts. This improves passenger safety in the event adverse weather conditions occur during evening or early morning hours. As news comes in, we keep parents informed of any changes to their regular transportation schedule.

Seat Belt Policy

Goin My Way provides seat belts for all passengers. Booster seats and car seats are also available, if needed, at no additional cost. All students are required to wear seat belts while riding in Goin My Way vans.

We monitor local news channels and radio stations for school cancellations and delayed starts. This improves passenger safety in the event adverse weather conditions occur during evening or early morning hours. As news comes in, we keep parents informed of any changes to their regular transportation schedule.

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