Communication Equipment
All Goin My Way vans are equipped with a mobile telephone, which provides direct communication from the van to parents and our home office. Parents are asked to contact our home office if they need to share special messages or instructions, check where their children are, or make contact with their children. Our home office dispatchers will then communicate promptly with your child's driver, and the driver will contact you at the given phone number. In the interest of safety on the road, we ask that parents refrain from contacting the van driver directly, as this would interfere with their ability to perform their job properly. All mobile phones are for emergency use only, with business contact conducted exclusively through the home office.
Driver Etiquette
Our drivers are expected to perform their job in a professional manner and to abide by all company policies. This includes treating our precious passengers with the compassion and respect they deserve. Most of our drivers go the extra mile to make each trip enjoyable and rewarding. Due to the sensitivity in working with minors, we monitor all drivers during their routes and adhere to a zero-tolerance policy for driver misbehavior.
Bad Weather Situations
Passenger safety is our top priority. When icy conditions exist, we proceed with extreme caution. If they occur after students arrive at their pick-up location, we'll attempt to pick your student up and take him or her to the prearranged destination. Should conditions worsen, it might become necessary to pick your student up earlier than scheduled. When this occurs, parents must contact us and their child's school to coordinate new, earlier pick-up times.
We monitor local news channels and radio stations for school cancellations and delayed starts. This improves passenger safety in the event adverse weather conditions occur during evening or early morning hours. As news comes in, we keep parents informed of any changes to their regular transportation schedule.
Seat Belt Policy
Goin My Way provides seat belts for all passengers. Booster seats and car seats are also available, if needed, at no additional cost. All students are required to wear seat belts while riding in Goin My Way vans.
We monitor local news channels and radio stations for school cancellations and delayed starts. This improves passenger safety in the event adverse weather conditions occur during evening or early morning hours. As news comes in, we keep parents informed of any changes to their regular transportation schedule.